LOL! I forgot that movie. At my shop I always try to be carefull about folks who don't know much. I don't need them comin back crying about the type of work I charge to do something. I always "walk" them through the order as best I can given thier knowledge, or lack there of. I especially like the ones "you just can't reach". I wish I could charge for time spent explaining stuff they will never do for themselves.LOL:)