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  1. #1
    Preferred Member CWW17's Avatar
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    Apr 2006
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    Central Illinois
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    Black | Black
    '07 Z06 | '98 WS6

    Is this right or should I be pissed?

    Sorry, this is a long story!

    May 25, 2008
    My car was towed into a local shop. I deliberated on what I wanted to do with the engine because I cracked a rod and needed a new engine or a rebuild.

    2 weeks pass...

    June 7-10th
    I decided on a forged bottom end and a nice heads and cam package and told them to place the orders for the parts. All the while being pressured to make a decision because they needed the shop space that my car was occupying.

    4 more weeks pass...

    July 7-10th
    I call the shop roughly every other day to get updates. I am always told that they are still waiting on parts.

    2 more weeks pass...

    July 24-27th
    Finally, I am told all the parts are in and the engine is off to the machine shop to be assembled.

    1 week passes...

    August 2-4th
    I contact the machine shop and am told they had been waiting on parts from the original shop for about a week and still had yet to begin assembly.

    1 week passes...

    August 10-14th
    The machine shop has begun assembly, however, when they begin to balance the brand new crankshaft, they find a defect. It either needs to be milled or replaced. I opted for replacing as I don't want a defective crankshaft in my engine. Within, a few days I personally have to go pick up the defective crank and take it back to the original shop so he can send it back and order a new one.

    August 19th, 2008
    He orders the new crank and says to expect it by Friday.

    August 27th, 2008
    Still no crank, my car is still weeks away from being finished...

    Is this right? I am so unbelievably frustrated with the whole situation. If he had told me off the bat that I wouldn't drive my car until September there is no way in hell I would've taken it to him. I dont want to complain because I want the work done right. What should I do???

  2. #2
    Senior Member jknelms's Avatar
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    Aug 2007
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    Texas
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    Arctic White
    1999 Trans Am A4

    hmmmm....one place around here does that.

    they do get your parts in...but then they sale them or put them on someone else's car.


    that's a long time without your car though.... i'm sorry man

  3. #3
    NIUK! NIUK!..WOO!WOO!WOO! LIGHTNINGMCQUEEN's Avatar
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    Jan 2007
    Location
    Miami, FL
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    137

    BLACK
    1999 TRANS AM

    Im sorry to hear that. Thats a piece of crap shop.

  4. #4
    Senior Member Danger731's Avatar
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    Aug 2000
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    Indy
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    6,735
    Is the place called Overkill East ?

  5. #5
    NY Representative basballny2's Avatar
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    Aug 2007
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    NeW YoRk
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    Red
    2001 ws6

    wait until your car is done and then dont pay the full amt.

  6. #6
    ls1ftw tigersport14's Avatar
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    Sep 2006
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    Tulsa
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    NBM
    98 trans am

    Quote Originally Posted by basballny2 View Post
    wait until your car is done and then dont pay the full amt.
    yea go up there and raise hell when they tell you your total, tell them that their boss is going to hear about it

  7. #7
    Knight of Chaos xzaero0's Avatar
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    May 2007
    Location
    Nebraska
    Age
    43
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    Black
    2000 Trans Am

    From my experience its about normal..... I took it to a speed shop in Lincoln and it took them over a week just to get my car dynoed. I asked this same thing to a friend of mine who is really into diesel trucks, turbos, mud pulls and dyno pulls and he told me that its pretty much the norm from his experiece too.
    Last edited by xzaero0; 08-28-2008 at 08:07 AM.

  8. #8
    NY Representative basballny2's Avatar
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    Red
    2001 ws6

    Quote Originally Posted by xzaero0 View Post
    From my experience its about normal..... I took it to a speed shop in Lincoln and it took them over a week just to get my car dynoed. I asked this same thing to a friend of mine who is really into diesel trucks, turbos, mud pulls and dyno pulls and he told me that its pretty much the norm from his experiece too.
    i disagree, sounds to me that while they wait for his parts they start another project and his car keeps getting pushed to the back......over a month?!?!! id be pissed

  9. #9
    LINGER LONGERRR DUBB's Avatar
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    Jun 2008
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    BC,CANADA
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    695

    NBM
    02 M6 Formula

    i would also not be happy fella

  10. #10
    She Moderator KahanaReef's Avatar
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    Arctic White
    2000 Camaro Z28

    I'd be pissed.

    It's always a good idea to get in writing an estimated time for completion. This is true for most any work, not just your car...

    I guess, you just have to deal with it though. They've got ya!

    But, if you don't pay as said above, it'll just mess up your credit when they send you to collections.

    Sorry you're going through the frustration!

  11. #11
    Just me Y2KPewterSS's Avatar
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    Nov 2006
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    Broken Arrow, OK
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    Pewter metallic
    2000 Camaro SS

    I would be pissed, but sounds very typical to me.
    CCW SP 500s 18x10 275/35 18x11 295/35
    SLP CME with GMMG style catback
    Painted manta stripe

    Quote Originally Posted by konigandy6 View Post
    I'd rather be bi than full homo!!!!

  12. #12
    Impounded
    Join Date
    May 2008
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    Verdigris, OK
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    2,165

    NBM
    99 z28

    yea that would chap my ass. sorry to hear. damn, my car was in the shop for a week and a half. seemed like forever. thank god i picked it up yesterday. i was so glad.

  13. #13
    Dcdrummer LS1buckey's Avatar
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    May 2007
    Location
    Delaware, Ohio
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    pewter
    1999 Pontiac Trans Am

    I would be mad as hell. I'd tell them I want my car and the parts back (when they get there and if you already paid for them) and take it to someone else.

  14. #14
    Ebaaaaaaaaa Speedy_Gonzales's Avatar
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    Georgia
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    Black
    2014 Camaro 1LS

    yep find a REAL shop

  15. #15
    Member
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    Pewter
    2000 Trans Am

    Okay I see your frustation, but your number one mistake was not getting the parts yourself. havent you heard of the saying if you want the job done right do it yourself. that lazy ass shop is just taking their sweet ass time. I would tow my car back, get your old engne back. Order your parts and take it to a known repair shop or to the stealership.

  16. #16
    Member jamessr's Avatar
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    Jan 2007
    Location
    Newport News, VA
    Posts
    268

    White
    2000 Trans AM

    +1 on buying the parts yourself then giving it to him.
    However that doesn't help you... lesson learned.
    1st. I'd get a quote in writing. If not, that could be your next headache when its complete.
    2nd. I'd ask a shit load of questions, and express your feeling with thier performance. Your the customer and you have a right to know what your paying for.
    3rd. I'd call dailey and stop by every other day untill I was taken seriously.

  17. #17
    War Machine BIG GUNS's Avatar
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    St. Louis MO.
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    Black
    00 Trans Am/Auto

    Always document your phone conversations, emails and letters to and from. This is ammunition for court.

    Just inform them of your intentions to go to court with the case if the motor is not delivered per their estimate etc. You will probably have to pay them in full to get the motor back but, you can sue for the hassel and lost time without the vehicle. This may even light a fire under their ass to get it done.

    I'm sure they made some promises that have not been kept and taking them to court after the fact with proper documentation may be your only recourse to get compensated for your frustration and lost whatever you can think of. Just keep your cool and approach the situation very adult like and keep it all business. Remove your emotion when talking to them about how displeased you are over the experience.

    Good luck in this.

  18. #18
    War Machine BIG GUNS's Avatar
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    Black
    00 Trans Am/Auto

    BTW, the name says it all. 3-4 months for a motor rebuild is overkill. Ask them if there is an "Overkill West" that can perform any better.

  19. #19
    i f*****g hate rice adam0321's Avatar
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    black
    1999 ws6 trans-am

    man I guess i got lucky. I took my car to extrememotorsports in blounstown florida. they where doing a heads/cam/exuast/and tune. brought them all the parts and had the car back in a lil over a week. awsome shop and the owner called me or e-mailed me about every day to give updates. I am not trying to make you feel worse by rubbing it in but it seems to me that this should be the norm. I would takes my car along with all parts back. pay them whatever they say you owe. them report them to the better business bearu. That should not be the norm. its funny how when they are not working on it its a burdon and taking up space, but once the bill starts they will take all the time they want.

  20. #20
    i f*****g hate rice adam0321's Avatar
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    north carolina
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    black
    1999 ws6 trans-am

    so in retrospect. if any body in the florida panhandle area is looking for a good shop..extrememotersports there shop is in the middle of nowhere but is an old chevy dealership. very big and clean. I had the only f-body in there all the rest were vettes

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