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  1. #1
    Senior Member Z28Thunder's Avatar
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    Dec 2006
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    Broken Arrow, Ok
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    59
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    Arctic White
    2000 Z28

    Thumbs down WS6 Store and DHL.

    I bought a set of D/S rotors on 9/4 from WS6 Store. Later that evening the order showed complete and shipped. On the WS6 Store site it does say 1-3 days before item is shipped. I called on 9/7 wondering where the parts were since it did say shiped. The person I talked to said that item is on back order 3-4 days. He stated the site even states that. I made sure to point out the site said 1-3 days. I then asked if they had and date it might ship. They again said 3-4 and I said okay so sometime the next week. Around 7 ish that same night WS6 called me and stated the item had shipped and gave me a tracking number. I was like cool well maybe sometime next week.


    This week and DHL Ship arrival date was 9/11

    Parts shipped on 9/7... And now DHL can not find my house.



    9/14/2007 8:22 pm Address information needed; contact DHL Customer
    7:13 am With delivery courier. Tulsa, OK
    6:57 am Arrived at DHL facility. Tulsa, OK
    4:44 am Depart Facility Columbia Hub, MO
    9/13/2007 10:50 pm Processed at DHL Location. Columbia Hub, MO
    9:01 pm In transit. Columbia Hub, MO
    9/12/2007 11:22 pm Transit through DHL facility Aurora Regional Hub, CO
    6:09 am Depart Facility Salt Lake City Regional Hub, UT
    2:19 am Processed at DHL Location. Salt Lake City Regional Hub, UT
    1:19 am In transit. Salt Lake City Regional Hub, UT
    9/11/2007 1:49 am Processed at DHL Location. Riverside County Regional Hub, CA
    1:49 am In transit. Riverside County Regional Hub, CA
    9/10/2007 11:02 pm Depart Facility Signal Hill, CA
    6:33 pm Processed at DHL Location. Signal Hill, CA
    5:32 pm In transit. Signal Hill, CA
    4:24 pm Shipment picked up Signal Hill, CA




    Long Story short.... Dont order from WS6 Store... And DHL... Well they just suck.. CA,UT,CO (Colorado what why),MO... Okay why not just drive I-40........

  2. #2
    Member stephen02ws6's Avatar
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    Jun 2007
    Location
    Dalzell, Illinois
    Age
    35
    Posts
    899

    red with black stripes
    2002 Trans Am WS6

    Quote Originally Posted by Z28Thunder View Post
    I bought a set of D/S rotors on 9/4 from WS6 Store. Later that evening the order showed complete and shipped. On the WS6 Store site it does say 1-3 days before item is shipped. I called on 9/7 wondering where the parts were since it did say shiped. The person I talked to said that item is on back order 3-4 days. He stated the site even states that. I made sure to point out the site said 1-3 days. I then asked if they had and date it might ship. They again said 3-4 and I said okay so sometime the next week. Around 7 ish that same night WS6 called me and stated the item had shipped and gave me a tracking number. I was like cool well maybe sometime next week.


    This week and DHL Ship arrival date was 9/11

    Parts shipped on 9/7... And now DHL can not find my house.



    9/14/2007 8:22 pm Address information needed; contact DHL Customer
    7:13 am With delivery courier. Tulsa, OK
    6:57 am Arrived at DHL facility. Tulsa, OK
    4:44 am Depart Facility Columbia Hub, MO
    9/13/2007 10:50 pm Processed at DHL Location. Columbia Hub, MO
    9:01 pm In transit. Columbia Hub, MO
    9/12/2007 11:22 pm Transit through DHL facility Aurora Regional Hub, CO
    6:09 am Depart Facility Salt Lake City Regional Hub, UT
    2:19 am Processed at DHL Location. Salt Lake City Regional Hub, UT
    1:19 am In transit. Salt Lake City Regional Hub, UT
    9/11/2007 1:49 am Processed at DHL Location. Riverside County Regional Hub, CA
    1:49 am In transit. Riverside County Regional Hub, CA
    9/10/2007 11:02 pm Depart Facility Signal Hill, CA
    6:33 pm Processed at DHL Location. Signal Hill, CA
    5:32 pm In transit. Signal Hill, CA
    4:24 pm Shipment picked up Signal Hill, CA




    Long Story short.... Dont order from WS6 Store... And DHL... Well they just suck.. CA,UT,CO (Colorado what why),MO... Okay why not just drive I-40........
    I have order some things from WS6 store and no problems like that. When i ordered some decals they took longer because they were custom. It stated that they shipped but didnt. I believe it says shipped when the payment is received. They also just order some parts from other places. My sfc and tubular lca and phb came from UMI instead of WS6 store but i ordered them from WS6 store. That might be what happened to you but i dont know. I havent gotten anything from DHL but it is mostly UPS and FedX here.

  3. #3
    Wants to be Snowboarding FuhBreezeE's Avatar
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    May 2007
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    DFW
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    Stg IV a4
    '99 TA Ws777

    The problem with DHL is that they're basically contract labor. You will never have the same delivery guy more than once, so it's not your usual UPS guy you see almost daily. In TX, they're hispanic, barely understand english and are always late, if they show at all. Don't blame Ws6, blame DHL.

  4. #4
    Senior Member KyleLs1's Avatar
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    Aug 2005
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    Canada eh
    Posts
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    NBM
    99 TA

    any canadians out there... good luck with ws6 store, you can only talk to one person there, and he doesn't seem to like to return phone calls or emails

  5. #5
    Senior Member ztrouble's Avatar
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    Oct 2006
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    ga
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    blue
    83 mustang 347

    Ups can drop a package from 30,000 feet in the air and have it land safely on my doorstep. However DHL can even find the road i live on

  6. #6
    NY Representative basballny2's Avatar
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    Aug 2007
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    NeW YoRk
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    2001 ws6

    ive orderd a few things from WS6store .... never had a problem.....fedex brought mine

  7. #7
    car enthusiast djvaly's Avatar
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    Nov 2005
    Location
    Philly area
    Posts
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    Thumbs up

    buying from ws6 store worked for me, they usually tell you the order processing time 1-3days, but if the part(s) are on back order that is not their problem. so 1-3 days processing window assuming parts are in stock. then the DHL part, well that's a different story... FedEx, USPS and UPS all have hickups very seldom as well, I would order any day from ws6 store again.

  8. #8
    Veteran 0rion's Avatar
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    ohio
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    98 Formula
    06 duramax

    neither are sponsors.

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