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Driving home all of a sudden clunking noise... BRoKEN REAR KYB ADJ shock!

This is a discussion on Driving home all of a sudden clunking noise... BRoKEN REAR KYB ADJ shock! within the Suspension and Handling forums, part of the General Help category; Is this common for these shocks? I just put it in about 2-3 months ago at most and it broke ...

  1. #1
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    Driving home all of a sudden clunking noise... BRoKEN REAR KYB ADJ shock!

    Is this common for these shocks? I just put it in about 2-3 months ago at most and it broke right by the bottom bolt? My left rear shock, I didn't even have it in the firmest setting - is this common?? :bang: I went to autozone and put some "gabriels" in till i buy something better - the best shocks they had in stock were 25 bucks (my gramps has his own auto shop so I get discount) should I get third gen rear bilsteins? Does KYB ADJ have lifetime warranty?

    Thanks All

    Eddie

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    Detailing + Design third_shift|studios's Avatar
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    you should consult KYB, not the internet, bud. Good luck, i'd raise all kinda hell for sure!

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    Just me Y2KPewterSS's Avatar
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    Contact KYB and let us know the outcome. Sorry to hear.
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    Crazy Canuck ! Eugenio_SS's Avatar
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    as mentioned... the best thing is to contact them directly and see what they can do, hoping they help you out. Manufacturer defects do happen, it's just a matter of dealing with the issues properly when they happen... hopefully, it'll go well. Glad to hear nothing major happened, such as an accident or loss of control.
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    just emailed them and awaiting their response

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    Crazy Canuck ! Eugenio_SS's Avatar
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    try calling them.

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    Quote Originally Posted by Eugenio_SS View Post
    try calling them.
    I just got in contact with one of them, and they where giving me a little run around. Then when I sent them pics they responded:

    "for that mount to break like that there had to have been something
    done in the installation that caused it to fail."

    here is a pic of how it broke

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    Detailing + Design third_shift|studios's Avatar
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    go figure, they'd never just be good about it and say "we'll replace it" i hate bad customer service

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    Senior Member mrr23's Avatar
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    is the car lowered?

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    yes about an inch but rep said no more than two inch drop

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    Pontiac Addict 01RaptorTA's Avatar
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    What a load of bullshit, i'd be raging to high hell about that one. Im suddenly fearing for the life my shocks now dammit, they better not go out too....sorry to hear that man. I guess thats why kybs are half the price of everything else tho...

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    Crazy Canuck ! Eugenio_SS's Avatar
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    KYB are so full of BS...
    Have you tried contacting the vendor you bought it from ?
    Might have better luck going that route.

    Not only their shocks damping curve ain't great for our cars... but they also offer shittier customer service.
    That's ashame !

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    Member Fastcar's Avatar
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    Now have you figured out why people buy Bilsteins or Konis? You get what you pay for! I actually had Bilsteins on my 4Runner which wore out @ 80K. Bilstein replaced them without question. Only shocks I'll put in my cars no matter what the cost. Cheap is .... well, CHEAP! Looks like you had a cheesy weld on the mount.

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