WS6 Store and DHL.
This is a discussion on WS6 Store and DHL. within the Sponsor Feedback forums, part of the Sponsors Group Pricing and Parts Review category; I bought a set of D/S rotors on 9/4 from WS6 Store. Later that evening the order showed complete and ...
09-14-2007, 07:02 PM #1
WS6 Store and DHL.
I bought a set of D/S rotors on 9/4 from WS6 Store. Later that evening the order showed complete and shipped. On the WS6 Store site it does say 1-3 days before item is shipped. I called on 9/7 wondering where the parts were since it did say shiped. The person I talked to said that item is on back order 3-4 days. He stated the site even states that. I made sure to point out the site said 1-3 days. I then asked if they had and date it might ship. They again said 3-4 and I said okay so sometime the next week. Around 7 ish that same night WS6 called me and stated the item had shipped and gave me a tracking number. I was like cool well maybe sometime next week.
This week and DHL Ship arrival date was 9/11
Parts shipped on 9/7... And now DHL can not find my house.
9/14/2007 8:22 pm Address information needed; contact DHL Customer
7:13 am With delivery courier. Tulsa, OK
6:57 am Arrived at DHL facility. Tulsa, OK
4:44 am Depart Facility Columbia Hub, MO
9/13/2007 10:50 pm Processed at DHL Location. Columbia Hub, MO
9:01 pm In transit. Columbia Hub, MO
9/12/2007 11:22 pm Transit through DHL facility Aurora Regional Hub, CO
6:09 am Depart Facility Salt Lake City Regional Hub, UT
2:19 am Processed at DHL Location. Salt Lake City Regional Hub, UT
1:19 am In transit. Salt Lake City Regional Hub, UT
9/11/2007 1:49 am Processed at DHL Location. Riverside County Regional Hub, CA
1:49 am In transit. Riverside County Regional Hub, CA
9/10/2007 11:02 pm Depart Facility Signal Hill, CA
6:33 pm Processed at DHL Location. Signal Hill, CA
5:32 pm In transit. Signal Hill, CA
4:24 pm Shipment picked up Signal Hill, CA
Long Story short.... Dont order from WS6 Store... And DHL... Well they just suck.. CA,UT,CO (Colorado what why),MO... Okay why not just drive I-40........
09-14-2007, 09:25 PM #2
- Join Date
- Jun 2007
- Dalzell, Illinois
red with black stripes
- 2002 Trans Am WS6
09-14-2007, 09:52 PM #3
The problem with DHL is that they're basically contract labor. You will never have the same delivery guy more than once, so it's not your usual UPS guy you see almost daily. In TX, they're hispanic, barely understand english and are always late, if they show at all. Don't blame Ws6, blame DHL.
09-14-2007, 11:36 PM #4
any canadians out there... good luck with ws6 store, you can only talk to one person there, and he doesn't seem to like to return phone calls or emails
09-17-2007, 10:37 AM #5
Ups can drop a package from 30,000 feet in the air and have it land safely on my doorstep. However DHL can even find the road i live on
09-17-2007, 11:51 AM #6
ive orderd a few things from WS6store .... never had a problem.....fedex brought mine
09-17-2007, 10:39 PM #7
buying from ws6 store worked for me, they usually tell you the order processing time 1-3days, but if the part(s) are on back order that is not their problem. so 1-3 days processing window assuming parts are in stock. then the DHL part, well that's a different story... FedEx, USPS and UPS all have hickups very seldom as well, I would order any day from ws6 store again.
09-19-2007, 11:15 PM #8
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