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2002 'not a recall' letter?

This is a discussion on 2002 'not a recall' letter? within the Firebird / WS6 forums, part of the Vehicle Specific category; I received a letter in the mail today from GM that said 2002 5.7L equipped Firebirds may have premature converter ...

  1. #1
    Member jag42420's Avatar
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    2002 'not a recall' letter?

    I received a letter in the mail today from GM that said 2002 5.7L equipped Firebirds may have premature converter failures on the left or right side. It stated there is no recall, but if the converter fails they will replace it at no cost to the customer. They have also extended the factory warranty to cover the converters for 120,000 miles or 10 years.

    If anyone is interested, the number for Pontiac Customer Assistance is 1-800-620-7668. They also have a reimbursement number 1-800-204-0261 for anyone who has had theirs replaced already.

    I'm eliminating mine, but thought this information might help someone...

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    02 - SOM / 98 - NBM
    2002 T/A WS6 Vert, 98 T/A

    I got the same letter yesterday, I know my cat is bad and have to take it in. 61000 miles, I plan on keeping my car so nice to know I have another 5 years and 60000 miles to go on it =)

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    I just got this in the mail today and came on to either post a thread or check to see if anyone else got it. Exept I have an 01, which means nothing I know.

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    Firebird Encyclopedia 9T8W66's Avatar
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    C Dave Go TheSilverSurfer's Avatar
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    I have had both of my cats replaced for free before this came out. Must be a real problem.

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    Junior Member indiana hawk's Avatar
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    I had my right cat replaced about 6 months ago. No charge. I got the same letter yesterday.

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    Ditto. I recieved the same letter. Mine left cat went out with only 16K miles!!! Then 5 months later they replaced the engine. I still love it though

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    Member bevenue's Avatar
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    Is everyone that gets the letter the origanal owner or is every f-body owner getting them?
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    Im pretty sure they are only mailed to the original owner. But Im willing to bet if you had a problem they would fix it for free. Also, the letter states that if you have already had a cat replaced, you can be reimbursed for the cost. But they will only reimburse up to the amount that a GM service center would charge. But then again I highly doubt anyone will be paying an independent shop more than what a dealership would charge. There is a form on the back of the letter that has to be filled out and mailed to claim a reimbursement.

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    im not the original owner of mine and i got one yesterday also.

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    Junior Member n_ca_ws6's Avatar
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    How do you tell if the cats are bad?

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    Mine threw a code

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    So does the check engine light come on or something? Or do I need to take the car in to the dealer to have them hook it up to a diagnostic computer for the code to be seen?

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    I got an SES light, it was still under warranty at the time so I took it in and they said it was the cat and replaced it. If yours hasnt gone out yet it likely will, its just a matter of time.

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    # 1846 mahoney1's Avatar
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    cats are not lifetime warranty. Usually there 5 years 100k miles IIRC.

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    member since may 2000 nhraformula's Avatar
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    Quote Originally Posted by Atmosfear View Post
    Im pretty sure they are only mailed to the original owner. But Im willing to bet if you had a problem they would fix it for free. Also, the letter states that if you have already had a cat replaced, you can be reimbursed for the cost. But they will only reimburse up to the amount that a GM service center would charge. But then again I highly doubt anyone will be paying an independent shop more than what a dealership would charge. There is a form on the back of the letter that has to be filled out and mailed to claim a reimbursement.
    my cat wa soo bad that speedinc had to put in ab off road pipe.
    i sent in the paperwork, lets see if i get money back
    2000 nhra edition formula
    a few bolt ons, 379 rwhp
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  18. #18
    Member feet739's Avatar
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    Quote Originally Posted by jag42420 View Post
    I received a letter in the mail today from GM that said 2002 5.7L equipped Firebirds may have premature converter failures on the left or right side. It stated there is no recall, but if the converter fails they will replace it at no cost to the customer. They have also extended the factory warranty to cover the converters for 120,000 miles or 10 years.

    If anyone is interested, the number for Pontiac Customer Assistance is 1-800-620-7668. They also have a reimbursement number 1-800-204-0261 for anyone who has had theirs replaced already.

    I'm eliminating mine, but thought this information might help someone...
    Thanks abunch jag that"s good to know!!!!!!!!!!

  19. #19
    JMAC Racing WS6ICK's Avatar
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    I removed my cats and I just got the same letter today. Guess I don't have to worry about it.

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    i also got this letter about 2 days ago but i had my cats replaced under a factory 8 year 80,000 mile warrenty about 7-8 months back.

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