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  1. #1
    Senior Member korndawg's Avatar
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    The Stupid People I have to Deal With.....

    I work as an Asst Network Administrator at a local CATV/Internet/Phone provider. Part of my responsibility is to handle customer support/ Level 2 escalations. Well here is the most epic one I've seen to date. This is not a joke......10000% legit. Enjoy

    Call Information:
    Customer just purchased a computer that is older and has Windows 95 on it.
    Trying to connect via dialup with the PC but is unable to.
    Found customer does not have the phone cord plugged into the modem or the PC plugged in.
    Plugged in PC and turned it on.
    Does not have the mouse or keyboard plugged in.
    Assisted customer in plugging these in.
    Customer needs the dialup connection made.
    Customer is unable to find programs or settings and is having troubles with instructions for setup.
    Customer is unable to set this up themselves with us on the phone.
    Is requesting that someone come out and assist them with the setup personally if possible.
    Escalating as per customer request for setup to dialup services as they are unable to do this themselves.


    Also.....found out the PC didn't even have a modem.

  2. #2
    Detailing + Design third_shift|studios's Avatar
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    My life is a
    Ben Stiller movie.

    i have 2 stereotypes in my head right now...

  3. #3
    Spaz is My Mentor SMWS6TA's Avatar
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    Quote Originally Posted by third_shift|studios View Post
    i have 2 stereotypes in my head right now...
    Elderly is one right?












    *DISCLAIMER* - Not picking on Sarge and his crew, just making an observation
    Last edited by SMWS6TA; 11-19-2009 at 07:38 AM.

  4. #4
    ʢ ൧ ൨ ൩ ൪ ൫ ൬ ൭ ൮Ր Ց Ւ Փ Smittro's Avatar
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    Win95? I'm guessing they're in the 2gig hard drive range.. Holy old Batman, why bother. Oh well the slowness of the PC will @ least be matched by the slowness of dial up.
    :\Users\Steven\Pictures\d6ftg5nh.gif


    Suggestion: If you are particularly irritated by another member's posting habits and are constantly fighting the urge to flame them, you can click on that person's profile, and select "Add to ignore list." This will make that person's posts invisible to you.

  5. #5
    Spaz is My Mentor SMWS6TA's Avatar
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    Quote Originally Posted by Smittro View Post
    Win95? I'm guessing they're in the 2gig hard drive range.. Holy old Batman, why bother. Oh well the slowness of the PC will @ least be matched by the slowness of dial up.
    I didn't think there where any PC's that run WIN95 around still

  6. #6
    ʢ ൧ ൨ ൩ ൪ ൫ ൬ ൭ ൮Ր Ց Ւ Փ Smittro's Avatar
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    Wink

    Quote Originally Posted by SMWS6TA View Post
    I didn't think there where any PC's that run WIN95 around still
    I have one But it has'nt seen electricity in well over a decade.

  7. #7
    Miss October toi tyme's Avatar
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    '06 Z06 & '05 Ram SRT-10

    hahaha must be elderly...

  8. #8
    Single Malt rbob93's Avatar
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    Quote Originally Posted by SMWS6TA View Post
    I didn't think there where any PC's that run WIN95 around still
    I have an old Connor 212MB hard drive that has Works For Windows on it.


  9. #9
    Senior Member raynor139's Avatar
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    Forget Win 95 I still got an old machine running Win 3.1 sitting in my basement.

  10. #10
    Impounded 86 IROC-Z's Avatar
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    Quote Originally Posted by SMWS6TA View Post
    I didn't think there where any PC's that run WIN95 around still
    Shit, I have a handful of Windows 3.1 machines. brb searching for pics.

  11. #11
    Impounded 86 IROC-Z's Avatar
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    Quote Originally Posted by raynor139 View Post
    Forget Win 95 I still got an old machine running Win 3.1 sitting in my basement.
    lol didn't refresh page, you beat me

  12. #12
    Just me Y2KPewterSS's Avatar
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    "What do you mean I can't get a cash refund for this opened $49.99 item and I have no receipt. I don't understand why you won't give me some money. This is a racial thing, I have never seen a black employee working here blah blah blah"

    Deal with shit like that all the time.

  13. #13
    Impounded 86 IROC-Z's Avatar
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    Everything fiberglass
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    These pictures are really old and bad quality (Camera phone), but here's my Windows 3.1 laptop playing Wolfenstein 3D




    You can see LS1.com on the monitor behind it

  14. #14
    ʢ ൧ ൨ ൩ ൪ ൫ ൬ ൭ ൮Ր Ց Ւ Փ Smittro's Avatar
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    Thumbs up

    Quote Originally Posted by 86 IROC-Z View Post
    Shit, I have a handful of Windows 3.1 machines. brb searching for pics.
    The oldest I have has WIN95 on it. I have 6 others with WIN98 on them. The one I'm using right now is roughly a year old with XP on it..

  15. #15
    ʢ ൧ ൨ ൩ ൪ ൫ ൬ ൭ ൮Ր Ց Ւ Փ Smittro's Avatar
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    I can't remember how many spare HD's I have but it's a shit ton prolly 20 or so ish..lol

  16. #16
    Impounded 86 IROC-Z's Avatar
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    Quote Originally Posted by Smittro View Post
    I can't remember how many spare HD's I have but it's a shit ton prolly 20 or so ish..lol
    Think I have about 5 spare hard drives... all old, between 250MB and 3GB

  17. #17
    Veteran pajeff02's Avatar
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    Reminds me of this one:

    Customer: "My computer is not turning on."

    Tech: "Is the computer plugged into the wall?"

    Customer: (After lengthy pause...) "This computer did not come with a wall."

  18. #18
    down in it 310stanger's Avatar
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    how antiquated is windows xp considered now? thats what i have, with no complaints

  19. #19
    11 years of bangin gears cammed goat's Avatar
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    People make ya wanna

  20. #20
    Member
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    2004 GTO M6

    I'm holding on to XP as long as I can. We have a Vista machine at my work that gave me the Blue Screen of Death the other day, I haven't seen that since Win 95!

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