Unable to Open Internet Exporer....Please Help!

**SAGGIN** · 08-06-2008, 10:41 AM

Okay so I was on myspace the other day and I started to download some bull shit when my antivirus alert came on. It asked my if I wanted to quaratine or allow program to install. I click, "allow." Same screen came up again a couple of time and I decieded to quaratine. A few minutes later I got kicked of all my Explorers. I open them up again and same thing happens. The other day I try to open my explorer and nothing won't happen. It doesn't even open up and display, page unable to open. The hour-glass next to mouse appears then dissappears. Any suggestions as to wat may happened and can I fix it. I.E. connection problem, do I need to change some settings? Thanks in advance.

**rbob93** · 08-06-2008, 10:50 AM

You have a virus

**tnthub** · 08-06-2008, 11:09 AM

Originally Posted by rbob93

You have a virus

Most likely, yes...

Boot to safe mode with network support and run a full scan.

**Spaz** · 08-06-2008, 12:05 PM

Originally Posted by tnthub

Most likely, yes...

Boot to safe mode with network support and run a full scan.

make sure you have no internet conection while you do this...

**shady milkman** · 08-06-2008, 12:11 PM

Originally Posted by tnthub

Most likely, yes...

Boot to safe mode with network support and run a full scan.

Originally Posted by Spaz

make sure you have no internet conection while you do this...

network support is internet connection...he will want internet connection to 1. update his AV to the newest deff.

2. to research or possibly d/l another free AV

3. use a online scanner

4. download or update malware scanner

try running windows update from the start menu...and see what happens..most likely you do indeed have some malicious code.. 1 dont just blindly allow things to be installed...however what IE are you running? 7? is your system up to date? best bet is to run the AV once you get any type of browser reaction..d/l firefox and d/l ie7 and sp3

**SAGGIN** · 08-06-2008, 12:14 PM

thanks guys much appreciated.

**shady milkman** · 08-06-2008, 12:15 PM

also worth noting just for shits and giggles....go to the start menu...click on run...type cmd...then type ping www.yahoo.com....if it comes back with several responses then it is a in house thing (a computer thing) also have you tried turning off your firewall and seeing what happened? but i am 99% sure you my friend have a virus..thats what you get for d/l shit from myspace.

**Spaz** · 08-06-2008, 12:48 PM

Originally Posted by shady milkman

network support is internet connection...he will want internet connection to 1. update his AV to the newest deff.

2. to research or possibly d/l another free AV

3. use a online scanner

4. download or update malware scanner

try running windows update from the start menu...and see what happens..most likely you do indeed have some malicious code.. 1 dont just blindly allow things to be installed...however what IE are you running? 7? is your system up to date? best bet is to run the AV once you get any type of browser reaction..d/l firefox and d/l ie7 and sp3

problem is with what ever virus it might be has implanteed a key root that changes every time the internet conection is opened... or it could be a key tracer... or other shit along thoes lines...

**shady milkman** · 08-06-2008, 12:54 PM

well root kit viruses are very few and far between...if he has ever installed a AV in the past 2 years then it will protect for the most part...new viruses are weak and kind of toyshop viruses..used by script kiddies ect. he needs to d/l sp3 ect...

**shady milkman** · 08-06-2008, 12:58 PM

WAIT a minute...ok if you have XP..you need to go to the run menu and type CMD. then type "sfc /scannow" exactly how i typed it....make sure you have the windows install CD in your CD rom...the SFC ..system file checker will search all of your core system files and if any are corrupted or changed it will change them back to factory....this might solve your issue.

**Spaz** · 08-06-2008, 05:03 PM

Originally Posted by shady milkman

well root kit viruses are very few and far between...if he has ever installed a AV in the past 2 years then it will protect for the most part...new viruses are weak and kind of toyshop viruses..used by script kiddies ect. he needs to d/l sp3 ect...

true i guess... but they are a fucking bitch to get rid off...

**shady milkman** · 08-07-2008, 04:19 AM

Originally Posted by Spaz

true i guess... but they are a fucking bitch to get rid off...

i know

one of my friends got one....i just gave him a new hard drive and said..there you go..your starting with a new slate....he was pissed

**Spaz** · 08-07-2008, 05:02 AM

Originally Posted by shady milkman

i know

one of my friends got one....i just gave him a new hard drive and said..there you go..your starting with a new slate....he was pissed

my buddy used to write some nasty ones...

**SAGGIN** · 08-08-2008, 10:02 AM

Alright fellas, thanks for all the great tips but just found out the my supervisor at work it a computer geek and he says he can fix any problem with computers. He will taking a look at my computer 2morrow. I know that's the last time I download shit from myspace Mr. Shady Milkman.

**Z28Thunder** · 08-08-2008, 08:24 PM

Sound to me like you have told your anitvirus to quaratine everything and our block the web period. Could be a simple fix of going into the antivirus and turn the quaratine of sites off. Will take like all of 2 seconds. Okay maybe 5.

**B34M3R** · 08-09-2008, 08:27 PM

No... he downloaded a virus, his anti-virus tried to warn him, and he ignored it, installing the virus. Virus kills IE and antivirus, game over.

I'm trying really really hard to be polite, but that was seriously stupid of you to do. You have antivirus for a reason, if it says it needs to quarantine something, do it.

*sigh* it sounds like you've got somebody else who can take care of it for you, but if he can't, I can walk you through the steps to take out a virus manually.

**shady milkman** · 08-10-2008, 05:42 AM

RDP in.

**Z28Thunder** · 08-10-2008, 05:43 PM

Originally Posted by B34M3R

No... he downloaded a virus, his anti-virus tried to warn him, and he ignored it, installing the virus. Virus kills IE and antivirus, game over.

I'm trying really really hard to be polite, but that was seriously stupid of you to do. You have antivirus for a reason, if it says it needs to quarantine something, do it.

*sigh* it sounds like you've got somebody else who can take care of it for you, but if he can't, I can walk you through the steps to take out a virus manually.

You can set an anti-virus program to quarantine everything. Turning that setting OFF will not stop you from getting warnings about virus's and being asked to quarantine one. By having it set to everything can and will make it seem like you can not access the net.

**B34M3R** · 08-10-2008, 08:06 PM

By having your antivirus set to everything will not do that... having your FIREWALL set to max lockdown will kill your connection. However, its not his connection, internet explorer auto-closes the instant he tries to open it. That is a virus. Its a common virus... I would almost bet money that if he hits ctrl-alt-del his task manager would close itself too.

I've had to kill so many varitations of this virus on my family and friends computers over the years... it came out when XP did. Pain in the ASS and its always the persons fault... thats why I'm pissy about it. That, and its a total pain to get rid of.

**Z28Thunder** · 08-10-2008, 08:26 PM

Originally Posted by B34M3R

By having your antivirus set to everything will not do that... having your FIREWALL set to max lockdown will kill your connection. However, its not his connection, internet explorer auto-closes the instant he tries to open it. That is a virus. Its a common virus... I would almost bet money that if he hits ctrl-alt-del his task manager would close itself too.

I've had to kill so many varitations of this virus on my family and friends computers over the years... it came out when XP did. Pain in the ASS and its always the persons fault... thats why I'm pissy about it. That, and its a total pain to get rid of.

Pissy about viruses.... Been in IT for about 21 years and have had to fight to many of them.. I know you can lock out with the firewall. But you can also lock it with antivirus programs.. Well at least the ones at work I deal with. But if it is a common virus your aware of then looks like you have it under control. What is the name or variant of this virus ????